Lisa, My surgery is through BPSG on Oct 23 at Mercy. I used to have Kaiser and could totally relate to the red tape they throw at you there. This time I have HealthNet, and they approved me in less than 2 weeks. I started the process in June, and with 29 days to go, it can't come soon enough. I totally relate to your concerns and frustration. e-mail me at
[email protected] and we can trade phone numbers if you want. I'm always looking for others to talk to who are going through this. By the way, you are gonna do great on Oct 30! God bless you! Skye