"William O'Malley, M.D.,F.A.C.S.
1000 South Avenue, Box 20 (Highland Hospital),
Rochester N.Y. 14620.
phone-585-341-6543.
Dr. O'Malley was very concerned about obesity and health in general of all his patients. He took time to explain everything that was about to happen and what needed to be done to get the surgery. The first thing was the large consultation that consisted of about 100 other potential patients.
My impression only got better as the time went on. My brother was very impressed also. I'm a nurse, so I come in contact with alot of physicans and he is one of the best. He is very thourgh and answered all questions with patience.
The office staff was efficient and answered all my questions. They were very patient and understanding. The person in charge of billing and insurance knew exactly what was expected of her to have the insurance approve the claim in a matter of weeks.
After the surgery he has his P.A. do the follow ups. I suppose if I had a major problem he would see me. Some people wouldn't like a doctor that "throws no punches" and he is one of those. You have to be dedicated to this surgery and be willing to do what is required, and he will help you all the way.
Aftercare is very structured and is required. He has the "regular" post op visits for the first year (1 week, 5 weeks, 9 weeks, 6 months and 1 year), then yearly visits, so he can monitor the progress of all his patients. This is done by the P.A..
The risks of surgery are the very first thing he addresses. He doen't want anyone to think that this surgery is a "walk in the park" but he also tells you about his success rate (which makes you feel as though you are in very good hands).
He is a 9 with 10 being the best.
He has both, a great bedside manner and an excellent surgeon. He has done thousands of these surgeries and has had no deaths on the operating table. He also works in conjunction with another doctor, so there is more medical knowledge around. His office is on the same floor as the surgical unit you stay on when surgery is over (a very comforting thought).
These are my personal thoughts and impressions and I am making no statements about what other people have experienced. I would still pick Dr. O'Malley as the doctor to do my surgery if I had to do it over again. "
