"The staff was wondeful and very supportive. Housekeeping was fair. There were a few times I felt they should have been a bit more on the ball, quick to respond or clean up or deliver, but overall, the atmosphere was fantastic."
"Dr. Murphy struck me as a very friendly, sincere, down to earth sort of surgeon. I don't know what I was expecting, exactly, but he was comfortable with myself and my husband. He answered all questions and offered information at our first meeting. My impression of him did not change upon subsequent meetings. His demeanor and bedside manner is great. He's easy to get along with and always takes the time to answer any questions you might have.
The staff at Talledega Surgery is both professional and compassionate. With as many phone calls, questions, concerns, and frustrations as I dealt with on my road to surgery, the staff was always friendly, understanding, and quick to respond to any issue that came up. They worked tirelessly with my insurance in order to get everything set for surgery, taking a lot of 'pressure' or 'weight' (pardon the pun) off of my shoulders.
I would highly recommend new patients considering surgery to his office. He does not have a tremendous backlog of patients so appointments and surgery can be scheduled in a reasonable amount of time. Once I had my surgery date, a slight complication forced a change in the schedule and I was rescheduled for just ten days later.
I have personally referred friends to his office who are considering this surgery and I have been very happy with both my results and relationship with Dr. Murphy and his staff.
My only negative comment (and it is a small one) had to do with the hospital itself. A small facility, there were a few times where I felt that I needed a bit more company/advice/checking on, but all worked out well in the end.
If I could improve anything, it would be more structured education about my post op diet. However, it should be noted that I live 3 hours from Talladega and therefore can not feasably make the support group meetings, which do take place twice a month. Perhaps if I could, my concerns or questions would have better answers."
