Rose H.
Send Message
Block
Add Friend

University Hospital
"They seem to have the accessory staff needed but their iniative toward giving quality and compassionate care wasn't up to pare. Also there were lapses of good universal precautions with staff. They were not practicing comprehensive care. I had to call them to reconnect my Oxygen, locate my fluids and incentive spirometer, ask for help turning when I had been left on my back way too long, and even something to clear my nose after I had cried in frustration."

Stephen Gooden
"My first impression of Dr. Gooden was that he was laid back, informative and gave adequate time to ask any questions I had. His office has one person involved with scheduling surgery and that was helpful. I felt disappointed that I had the impression I would be going into surgery soon with little fore warning when that wasn't the case. I believe a good pre-op evaluation was done. Because I have Medicare as my provider, there was no pre-authorization required. It is a matter of them battling it out with Medicare on my behalf. No balance due was discussed. I was asked to sign a form of responsibility for unpaid services, during my last pre-op visit. I feel confident of the surgical procedure he performed on me including the removal of my NG tube the day afterwards. He visited me everyday in the hospital and seemed comfortable with my progress. On my first post-op visit he was reassuring of my future weight loss and reminded me I was in early stages of healing. Supportive, I guess is what I am saying. My staples were removed after a week and I was alittle nervous about that, but all sites have continued to heal nicely. I was inquizitive about food choices and felt alittle unprepared for the return home. However, common sense things were a given and I was well prepared in spite of not having specifics from his office. And now that I am several a couple of weeks out of surgery, I think his approach to feed me what I needed to know, when I need to know; is a good approach to not getting overwhelmed before surgery. It's like he knew how a person wants to the point of self-defeat. His office called me back in a reasonable time limit every time I called including after my surgery. I have no problem recommending him as an excellent surgeon and a compassionate person. At the end of my post-op visit, a "thank you" just couldn't express my gratitude to him; and so he accepted my hug with ease."
About Me
Augusta, Ga
Location
55.0
BMI
RNY
Surgery
12/09/2003
Surgery Date
May 29, 2003
Member Since
×