"The nurses were exceptionally busy & overworked. They barely had time to walk me more than once daily. I was told to get up and shower - without any help whatsoever. When I requested to shower I was told it would have to wait till night time because they were too busy during the day. The nurses were pleasant, but much too busy to give optimum care. I had to tell the dietary department that I was to be on sugar free diet which they did not know!!! Good thing I was semi-conscious to let them know. Amazing considering the hour long consult I had with the dietician pre-op. Sorry I don't have a better recommendation to the staff."
"My first impression of Dr. Peters was that of a serious man about what he does. I was frightened of his blunt demeanor. That has not changed. I still know if I don't do what I am told, that he will tell me to go find a different surgeon. (I needed to quit smoking). He cares about his patients. He is no non-sense in his approach to telling you how things are going to be and what you need to do to succeed. He is blunt and tells you all the good, the bad and the ugly. He returns phone calls and answers emails. His office staff is very friendly and helpful. He states he will continue to do your aftercare for as long as you live. At the least, he requires you to come back to him for a year. He has a support group for his patients only. His aftercare program is structured mainly by diet and bloodwork initially with follow up based on bloodwork results and how the patient feels.
When it comes down to it, I want a good surgeon who is competent in what he/she does. Although I like a good bedside manner and probably would not choose a physician that I did not like, in the long run, I want someone who knows what they are doing, rather than one who doesn't and is pleasant.
12-3-03 Each time I go to a support group meeting I feel more comfortable about my decision to use Dr. Peters. He continues to be supportive to all his patients. He is truly concerned about his patients."
