Darla K.
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Barix Clinics - Ohio
"Nice staff. However, I did have problems with getting scheduled, I kept getting pulled off or lost,lol.. so I feel the customer service needs improvement, but the nursing staff and doctors were excellent."

Victor Stelmack
"My consultation was scheduled for June 20. I felt that he took his time explaining the surgery process and answering any questions that I had. I have lots of other health issues so he gave me a long list of tests that I have to complete first. No problem, I thought. Well it is now starting the second week of August, and I have my insurance approval and all tests done, now I am just waiting until I am placed on a cpap machine for my sleep apnea. The doctors policy is that I have to be on it for 6 weeks prior to surgery. So now I am just playing the waiting game, and I am finding it very frustrating. My guess is it will be Halloween before I get on the operating table. 2-26-03 LOL It sure has been a long journey, but worthwhile. Dr.Stelmack is a excellent doctor. I had my surgery on 2-13-03. He took this long to clear me because he is extremely cautious, he wants you in the best health possible, and I found this very comforting. He has answered all my questions and concerns, worked hard to fit me on the schedule and has a wonderful mannerism about him. I would recommend him to anyone. The only problems that I had were with the scheduling department at BTC in Ohio.. they were continually losing me off the schedule..lol..but oh well.. we got there.. so in my opinion the customer service team needs improvement i would give them a B- but the doc gets an A+. Darla Kettlewell Jerusalem, Oh tinwoman4@hotmail.com"
About Me
Jerusalem, OH
Location
44.5
BMI
RNY
Surgery
02/13/2003
Surgery Date
Aug 07, 2002
Member Since
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