"I was impressed with his thoroughness. Almost "rehearsed" but, he probably has to repeat the same thing several times a day. He stressed the risks and possible complications. He didn't mince words and I liked that. His straightforwardness about the good and the bad made me feel at ease. Too much good and sugarcoating wouldn't set well with me. I feel he was honest and upfront. I feel completely comfortable and I trust his competency."