"<p><font color=blue> **07/17/2001** </font><font color=purple>I stopped by the office today to meet a friend and talked w/ the receptionist. I got a copy of my chart to submit w/ my appeal again and to provide copies to Walter Lindstrom and the Insurance Commision. The office is very helpful.</font><p>
<p><font color=blue>**04/19/2001**</font><font color=purple>I want to say I like Dr. Patterson and still think of her and the staff to be wonderful in person. The chief complaint I have is the waiting for a call back. I have waited 2+ weeks several times to hear back from them. Its hard.. I realize I am impatient, and I am trying to balance that with reasonable expectations. One thing I wish is that they could return calls if not with the answer at least acknowledge that they got the message and are working on it. I think this would cut down on the messages they get daily. I know I'm not the only one waiting. I'm going to continue to work with this clinic. I feel its the best fit for me.</font><p>
<p><font color=blue>**04/18/2001**</font><font color=purple>Amber left me a voicemail at work stating my surgery was denied as an exclusion. She just wanted to let me know though she said I was probably already aware.</font><p>
<p><font color=blue>**04/08/2001**</font><font color=purple>Received my auth request.. read through it.. I think its pretty good.. was a lot of pages. I have some ?s about the comorbidities etc. listed but I'll probably just submit it as is.</font><p>
<p><font color=blue>**03/31/2001**</font><font color=purple>Talked w/ Amber and Trish in Pattersons office they have my auth request ready and are mailing it out to me to submit (this was my request).</font><p>
<p><font color=blue>**02/13/2001**</font><font color=purple>Met Dr. Patterson and Amber her coordinator. It was a great visit. I found the Dr. to be very nice and informed. She was non judgmental and easy to talk with. I appreciated the professionalism that both Dr. Patterson and the staff presented. She suggested a sleep study for me to check on sleep apnea or to rule it out and also a colonoscopy to rule out rectal issues since I have some problems. I appreciate her thoroughness! </font><p>
<p><font color=blue>**01/27/2001**</font><font color=purple>Received information. This clinic is GOOD!!!</font><p>
<p><font color=blue>**01/26/2001**</font><font color=purple>Got a call from Amber with the clinic. It seems I'll be seeing Dr. Emma Patterson and not Dr. Swantsrom. She said Dr. Patterson doesn't require my visits be completed before scheduling with her so my first appointment has been scheduled. She is also mailing me a packet with my patient registration forms and pre-op meeting times and dates. </font><p>
<p><font color=blue>**01/24/2001**</font><font color=purple>I got my next letter.. its going fast! The next steps are to meet with the Diabetic Institute for nutritional counseling and a psychologist for testing. I have both of my appointments scheduled! I'm very excited. Its going pretty quickly hope this keeps up!</font><p>
<p><font color=blue>**01/19/2001**</font><font color=purple>I received the packed (I'm impressed the office was fast!) It included the paperwork for me to fill out and a great deal of information on the procedure. I was glad to get that for reading. I will fax the papers to the office and will mail the originals for them too. </font><p>
<p><font color=blue>**01/16/2001**</font><font color=purple>First appointment pending.. just spoken with office and I'm awaiting a packet of information. I did get got a consultation approved by my insurance! I am surprised. Its good for 6 visits and good for one year!</font>"
