angelfly72
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Kaiser
"Kaiser is an HMO, so sometimes they can seem remote and frustrating to consumers. But once I was approved for surgery, everything moved very quickly and smoothly."

Neal Gorrin
"I liked Dr. Gorrin from the moment I met him. He's personable, but very straight-forward, business-like. He told me what I needed to know, and answered any questions that I had. His office staff, the Bariatric Team, has been there whenever I've needed them, too. What I liked the least has nothing to do with Dr. Gorrin personally. It's just that Kaiser is so corporate, everything is rush, rush, rush. You don't really have the time to get to know your surgeon and any of the staff really well because they have so many patients to see, and not enough time to devote to all of them. Future patients should be aware of this--if you want to be "babied" (sorry, can't think of another word for it) through the gastric bypass surgery process, it won't happen. There is no time for that. I didn't feel slighted in the least because I like for people to give me the facts and let me do what I'm supposed to do. You have to do the work to get ready for surgery, and no one can do it for you. The Bariatric team does have an aftercare program, and people have stayed in touch with me since surgery. The weekly support group in South San Franciso is also very helpful. The risks of surgery were carefully explained to me many times, and I feel that Dr. Gorrin is an excellant surgeon. My surgery lasted only an hour and twenty two minutes. Personally, I prefer surgical competence over bedside manner. Bedside manner is great (and Dr. Gorrin is wonderful), but I'd rather that a surgeon do his or her job very well."
About Me
Rancho Cordova, CA
Location
53.3
BMI
RNY
Surgery
07/11/2002
Surgery Date
Dec 31, 2001
Member Since
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