"What was your first impression of him/her?rnDr. Blackstone was very friendly and detailed. Put me at ease immediately.rnrnHow did your impression change over time? Improved, Dr. Blackstone runs an incredible program.rnrnHow would you describe his/her office staff?rnOutstanding! Everyone from day one was caring, attentive to my concerns/needs and so supportive.rnrnWhat did you like least about him/her?rnNothing comes to mind.rnrnWhat should future patients know about him/her?rnThey are in wonderful hands when going through SBC.rnrnHow much does he/she emphasize aftercare?rnStrong emphasis on aftercare and provides the tools and support to be successful.rnrnDoes he/she have a structured aftercare program?rnYesrnrnHow did he/she address the risks of surgery?rnDiscussed from day one and included a one on one session with me reconfirm all of the risks/rewards prior to surgery.rnrnHow would you rate him/her overall?rnFantasticrnrnWhich is better, surgical competence, bedside manner, or are both great?rnDr. Blackstone and her staff have both and it was great.rn"
