"I began with Dr. Frezza in Lubbock and almost gave up on the whole ordeal because of their incompetent business practices and cattle hearding practices. rnrnDr. Crum is a breath of fresh air! He cares, he spends time, his is committed to your recovery, he is extremely informative, he is responsive and he obvioulsy demands the best because he gets that in his staff.rnrnThe office staff calls you back immediately. My other surgeon's office tells you to call back on certain days to talk to anyone...Don't put up with this..there are many better options!"