"Dr. Boone was the physician who gave the seminar that I attended in August of 2003. My husband and I were immediatly impressed with his presentation manner. He answered several questions that I had, and when my husband approached him after the seminar, they talked together for about 10 minutes, and I noticed that Dr. Boone was attentive and thorough with his answers. He didn't make us feel like we were keeping him from getting out of there, but was really very nice.
His office staff was wonderful!! Their follow-up is great and they are so incredibly nice, I wasn't sure I was actually dealing with a real medical office!! (No offense to anyone, but I have been places where the office and nursing staff really is pathetic.)
My impression did not change after the first consultation. He again emphasized what the procedure was about and the risks involved, explained what he was doing during my examination, and again, answered questions attentively. Of course, again, the office staff was great. Considering the amount of people they have coming through, they are very efficient! Theu have at least 5 surgeons for the WLS and more that are other specialists. They have a WLS staff called 'The Girls' and they deal with patients insurance and auth documentation. They even send you reminders on what you still need for surgery! The only thing on the not-so-great side is that since my surgery date was rescheduled, I have not received any confirmation of my new surgery date. I called 'My girl' at the office a couple of times, but no return call yet, but I am trying to remain positive but paranoid. So my opinion, so far is 'Right on!!! Groovy!!!'...as it were."
