"First impression: approachable and friendly
Impression changed?: no
Office staff: friendly, very helpful and knowledgeable
Least like about surgeon: nothing so far
Emphasizes aftercare?: yes!
Structured aftercare program?: has support group run by dietitian and hospital nurse
How addresses surgery risks: requires seminar attendance, computer-guided informed consent quiz and requires family meeting with surgeon
Overall rating of surgeon- not enough info yet
Overall rating of his program- A
For me, bedside manner is EXTREMELY important. The surgical competence of the surgeon is, of course, number one but
I would not deal with an asshole surgeon. I had one of those before I found this surgeon. Nice guys (or in this case, surgeons) shouldn't have to finish last."