"I hear Dr. Norwood is the best. He was very nice, and very thorough. He and his wife work as a team. Not to say he is not patient but she made me feel very confortable!! The staff was great. In fact, some of them even had WLS so they were able to tell me first hand what to expect. He provides lots of after care. His after care is set up for 3 years, he also has support group meeting which I hear are great. So far I would give him a 10"