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Manuel E. Castro-Arreola
"First impression was ok. He seemed very nice and I liked him. My impression was pretty much the same all the way through. His office staff is the worst staff I have EVER dealt with. They will block you from talking or speaking with the doctor. The office staff always tried to trump what the doctor is wanting, most of the time succeeded. The office staff attempted to require me to do things that were unnecessary from my insurance but they refused to listen and told me for 60 days that they refused to send my claim in. Once I demanded they send it in, I was approved in 7 days without a hitch. Future patients should remain far from this office because of the staff. I would rate the doctor a 8 and the office staff who you are dealing with most of the time a -10. The last visit I had in April, I noticed that there were several new employees and the experience was better. But only time will tell! "
About Me
Richardson, TX
Location
21.0
BMI
VSG
Surgery
01/26/2010
Surgery Date
Aug 21, 2009
Member Since
Friends 8
Latest Blog 38
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