Call you PCP and tell them you need the copies and by when. Give them a time you'll be in to pick up the copies. You may have to pay for them When you get them, make yourself a copy.If you have to go to an appeal for the insurance process, you'll need a set of copies probably. Always keep one set for yourself. Also, call your GYN and do the same. It can only help to have those records too. It will help document your weight. Keep a copy of all letters of referal also. This will also help if you have to change DRs down the road. Have you put together a diet history? Most insurance co's want one. List whether diet was Dr supervised, date of diet, how much you lost, and how much you gained back. Hope this helps. Leslie