"I had two wonderfully sensitive nurses (Suzie and Carl). The rest appeared to be there for the paycheck. I roomed with a groaner patient (only when her large family wasn't around) so that was not pleasant. Should have had a private room but that option was never given to me. I especially appreciated the efforts of the RN named Jean in the presurgery area who went out of her way to comfort me the week before surgery.
The facility is clean, organized, and I felt very comfortable with the care I received for my surgery. Afercare was good...could have been better, but nothing that endangered me."
"Today, June 24, 2003, I had my first consultation with Dr. Naaman. (I have had two prior consultations with other surgeons and had not found the "right one" for me yet.) I NOW HAVE FOUND THE SURGEON FOR ME! Dr. Naaman is competent, confident, to the point, and patient with answering questions. Yes, he is strict with his expectations (exercise, follow the diet HE gives, stay in Houston) but he has solid reasons for all of those expectations and they are based on SOLID EXPERIENCE. I haven't experienced the aftercare life yet, but will post about that later. His competence strikes me as more outstanding than his bedside manners, but frankly, I don't think anyone ever died from their surgeon not smiling at them!!
His office staff is......incredible (for lack of a better word!) They are organized, efficient, warm, caring, HUMANS. Pam, Amanda, Benice, and Julius each know their part in the "orientation" process and together function as a well oiled machine (but much more personable!!!) I was especially appreciative of Bernice, the office manager. She was able to give a clear financial picture and was prepared by knowing about my insurance plan ahead of time. She had tips to assist us in being sure our insurance needs were met, also. I didn't find this at any of the other consultations I previously attended. Thanks, Bernie!
Dr. Naaman and his staff get an A+ from this retired teacher!"
