rdszakacs
Send Message
Block
Add Friend

Mount Carmel Bariatric Center
"Everyone on 7 Tower was amazing! The pre op nurse was awesome! The nurse who put in my IV was very, very nice. The anesteseologist (spelling) was cool, too! I'm just amazed at the level of care that I received. If anything, they came in to check in on me too often (in my book). This was posted 5/22/02 @ 7:55am PST"

Timothy Custer
" Dr. Custer came in, gave me a firm handshake, and wasted no time getting down to business. He was friendly, and he seemed like he had all the time in the world to talk to me about the surgery and answer the questions I had brought along (over 30). He answered some of my questions before I even asked them. I felt totally comfortable with Dr. Custer and he seemed genuinely interested in everything I had to say. I came to his office very organized and he jokingly told me that it looked as if I could teach him a thing or two about the surgery. When I told him that I had been asking around about him, he didn't seem to be upset about it. Dr. Custer was upfront about the risks involved, but I suggest coming to him with a list of concerns you may have, because he might not address something that you may be worried about. Dr. Custer's Medical Assistant, Kathy, was wonderful. I felt like a person with her and not a number. Pam, the Patient Coordinator, was unfriendly and told me that I had "messed everything up" by getting all the information to Anthem BC/BS before my initial consultation. (THIS IS MY OPINION, SO DON'T LET THIS DETER YOU FROM CHOOSING DR. CUSTER, BECAUSE HE'S THE ONE DOING THE SURGERY, NOT PAM). I came into the office feeling confident and left very discouraged, because of the way Pam spoke to me. Thank goodness Kathy and Dr. Custer were SO wonderful, or I might have gone to see another surgeon. There is nothing wrong with trying to get your PCP help with getting your surgery approved. My PCP, Dr. Jeffrey Hunter and the CRNP (Certified Registered Nurse Practioner), Michelle Giovannelli did everything they could to help with the insurance approval. As long as Anthem BC/BS knew who was doing the surgery, there was no problem with getting a "head start" on the insurance approval. There was only one thing Dr. Custer's office had to do for Anthem and that was fill out one form and fax it to the insurance company (so this speeds up your approval, because you took care of everything you could before the initial consultation). This may not work with every insurance company, but it's worth a shot. "
About Me
Columbus, OH
Location
27.4
BMI
RNY
Surgery
05/16/2002
Surgery Date
Dec 29, 2001
Member Since
Before & After
rollover to see after photo
June 16, 2001 (My friend Carol's wedding)
312lbs
JUNE 25, 2003 (Lost 146# in less than 1 year) I now weigh 148 pounds!!!
156lbs
×