"What was your first impression of him/her?
Dr. Zapata was kind, caring, and professional. He is a true gentleman.
How did your impression change over time?
My impression of him just got better and better.
How would you describe his/her office staff?
The office staff were very attentive and organized.
What did you like least about him/her? There was not a single thing not to like.
What should future patients know about him/her? There is not any other doctor or hospital that could give better care.
How much does he/she emphasize aftercare? Patients are give specific instructions about aftercare. I met with the nutritionist and the patient care coordinator.
Does he/she have a structured aftercare program? Yes.
How did he/she address the risks of surgery? Dr. Zapata answered all questions that I had.
How would you rate him/her overall? I would rate Dr. Zapata as an A+++ or an 11 on a scale of 1 to 10.
Which is better, surgical competence, bedside manner, or are both great? Both are terrific!"
