"I met Dr. Ducan on the day of the complications talk at the office. He was as sincere and personable one on one as he seemed in the group session. I was very impressed and very comfortable going forward with him as my surgeon. I was very open about what I should expect and possible complications. Within two hours of getting to my room he was there checking on me. He is great surgeon all around! My one piece of advice to those planning on using Dr. Duncan's office is to stay on top of his office staff. Keep copies of EVERYTHING, because they lost everything at least once and some things twice. I even got a call the day before surgery about some test results they thought they didn't have. SO make sure you take everything with you to every visit and DOCUMENT, DOCUMENT DOCUMENT. Make them know you by name and face, they are very nice people just unorganized and over-worked."
"My appointment with Dr. Kimani was at 12:45 at 2:00 I was still in the waiting room and he was totally unapologetic. The receptionist indicated that this was not unusual, but I could reschedule if I wanted too. Of course, I have opted not to."
"Dr. Santavicca was wonderful. He is very energetic and you do feel as though a tornado has swept into the room when he starts talking, but he is so nice and pleasant that it's not disconcerting at all. He explains aspects of the surgery that you may not have thought about and he then talks to you very frankly to determine if he believes you need additional assistance throughout the surgical process. However, he suggests that everyone persue counseling, considering how life altering this decision is. Overall, I was totally thrilled with my decision to have Dr. Santavicca conduct my Psychiatric evaluation."
